Your Personal vs. Your Business Brand

By Patricia Wilson-Smith

By now, if you own a small business, you already know that you should be on Facebook. Check. And you know that by now, you should have a Twitter account. Check. And maybe a..blog..thingy. Check. But do you really know why?

Well, if you're like me, you've been personally using these and maybe a few other social networks for some time now - and as the months and years of hanging out online have passed, you've amassed a respectable network of 'friends', all waiting with baited breath for your next clever post. Hee-hee - like my latest from FaceBook this afternoon:

'I just said "thank you" to a voice response system - am I crazy, or just very well-raised?'

Clever stuff like that. And our friends and family soak it up like a sponge, right? Of course they do - because you've somehow, after hundreds of updates and tweets, managed to build a sense of community around yourself that keeps it all going.Cool, right? Imagine if you could do the same for your small business!

 

No need to imagine, because of course, you can. With a little bit of planning, and some patience, your business can spawn the same kind of loyal following, and turn that following into new revenue and more customers for your business. Let's face it - ever since Dell's famed multi-million dollar increase in revenues was attributed to their Twitter activity, businesses large and small have plunged head first into the social networking malaise, with kick-ass results.

 

So what do these businesses know that you don't?

 

It's simple. It takes more to be successful marketing online than putting up a FaceBook page and waiting for the masses to flock to you. Like the carefully crafted community of friends you've built around you personally, you have to have a better, even more well-crafted strategy for how you will engage your customers online - a real step-by-step plan for building a community around your business.

 

The good news is, social networking makes it inexpensive and fun to do so. Anyone can create Facebook fan pages for their business, as well as create any number of other accounts on any of a dizzying array of social networks choices. Part of creating a sound strategy, however, means making sure that you're on the right social networks - the ones where your current and potential customers can be found. 

 

For example, if you're a record label and you're trying to break a new artist, you almost certainly need to establish a presence on MySpace - but cultivating a FourSquare presence? Maybe not so much. And if you sell products and services and you want to get the word out quickly about sales or other deals, Twitter is a perfect choice - a blog would work too, but better in conjunction with Twitter and Facebook. Get the idea?

 

And you must, absolutely must find a way to build a community around your brand, by giving your social networks reason to engage with you online. Whether its free and helpful information, or discounts on your products, the experience you give customers online must be substantive - simply setting up accounts all over the place and blasting daily specials to all who will bother to read them won't cut it - just like there are people who want to be a part of the community you created around your personal brand, there are people who are interested in what you have to offer that may want to be a part of the community that naturally springs out of your business' brand.

 

The other good news is - if you have no idea how to get started, there are many professionals out there who are willing and able to help. You know your business best - running it is your main gig. Don't be afraid to leverage a social media management professional to help you take your business online via the magic of Web 2.0! 

 

Whether you know it or not, you've likely developed a digital footprint over the years. Years of posting comments, downloading music, sharing photos and videos online - has created a virtual view of you that says a lot about who you are. You need to do the same thing for your business, before someone does it for you, and a proactive and comprehensive social networking strategy can help you do just that. Get behind the wheel of your business' brand and drive it into the 21st century - your revenues and new customers will thank you for it!

Are You Taking Advantage of The New Social Media Marketing?

By Carl Gerber

With the advent of Social Media everything has changed. An online community of Twitter or Facebook users can make or break your business with their iPhones. Your company or service may be getting hundreds or thousands of good or bad reviews on the new mobile sites like Gowalla or Foursquare, either building up your reputation or tearing it down without you even knowing it. Social Networking sites are growing exponentially. A Social Media Manager can help you build a positive presence and increase your customer base.

Facebook markting – in 2009, the population of Facebook surpassed that of the U.S.A. If Facebook were a nation, they would have 100 million more people than the U.S’s 300 million. The impact of this on marketing through Social Media is staggering. Big corporations are quickly catching on to the power of Social Media Marketing, which includes Twitter marketing. For the first time, in 2010, ending a 23 year run, Pepsi Cola pulled out of advertising in the Super Bowl ditching it for Social Media. The phenomenal growth of Social Media (texting, blogging, networking)has the attention of every major company. Social Media Management has become an essential component in today’s business.

Are you taking advantage of the new Social Media, which is in many ways free or much less expensive than traditional advertising methods?

Read more: http://socialmediapathways.com/#ixzz10LYjulKu

It's not Facebook's fault you got robbed...(The Pros and Cons of Geo-tagging)

 There've been a few stories in the media this week about a rash of burglaries. Apparently, the burglar was able to learn what houses would be empty because of Facebook statuses and geo-tagging.

 For those who don't know, geo-tagging is a way to include actual geographic metadata location information to your websites or photos. Say you own a restaurant and on your website is a photo of the restaurant. I get a glimpse of your fantastic looking food and must drop everything and eat their immediately (melodramatic I know, sorry its lunch time). Geotagging allows me to find out where you are and get to you easier. We both win. Its also a great for those times when you are like "I'm really in the mood for some coffee, where's a coffee shop around here?" By plugging in your address into a maps site or phone or your car's GPS its gonna pull up the closest coffee shops. It will often times even show you how to get there.

 There are definite business benefits to geo-tagging. Used carefully and creatively they can be a fantastic addition to business digital media network. Contact us at Online Media Interactive (shameless plug) and we can show you how to make them work for your particular business. 

 Personally speaking though, the technology scares me a little. It's available in many of the new cell phones and Twitter and 4square are among the social media networks that utilize the technology. I'm not sure I want everyone knowing where I am all the time. For safety's sake, you have to be careful not to give too much of your personal comings and goings away.

 Here are a few tips for safely using social media:

1. Be careful friending people you don't know. If someone you don't know and have no mutual friends in common with sends you a friend request exercise caution when accepting it.

    2.   Don't  announce you are going away on vacation in status updates and tweets. If you absolutely must brag    about the killer two week vacation you're taking, use your privacy settings to ensure that only the people you trust and know will see it.

    3.  Wait until after you are back home to post those great vacation photos. Taking photos and instantly uploading them to Facebook or Twitter can alert potential thieves that you away.

    4.  Twitter gives you the option to include your location in the tweets you send out. Depending on the Twitter application you use this may be a default setting or something that you have to disable. For safety's sake consider disabling this location setting.

   5.   If you are making plans with people for the evening over Twitter or Facebook use the inbox and direct messaging features. Don't make these plans on your profile walls. Direct messages and inboxes are private. Walls can be seen. The great thing about doing this on Facebook is that as long as everyone you are messaging is on Facebook too you can write one message that includes them all.

Do you all have any additional suggestions on how to use social media safely? Or have you had any horror stories about someone who was victimized? Let us know.

What Viral Video Can Do For Your Business (The Phil Davison Lesson)

Surely you've seen this...



 We here at Online Media Interactive, spent a good fifteen minutes of our staff meetings last week laughing at it. Once we were finished making fun of it we had to acknowledge what a video like that actually says about the world we live in. This video is an excellent (and pretty hilarious) example of the impact social media has. Ten years ago, Phil Davision would have given that speech and only the 100 or so people in that room would have seen it and been talking about it.

 In today's Web 2.0 world, almost a million viewers have seen that speech. Many of them far removed from Stark County. Davison has made the rounds at Good Morning America, the speech has been all over cable and late night television.

 Viral video is a fantastic Web 2.0 and social media marketing tool for your business to consider. Depending on how creative and resourceful you are, videos can be produced relatively cheaply. Sites like YouTube, Google Video open your business to global marketing opportunities. Viewers are also allowed to comment on videos which offer you a way to gauge customer feedback and to engage them if you'd like.

 Davison didn't win the treasurer nomination, but to paraphrase his speech he turned difficulty into opportunity. The possibilities are endless for him and they can be for your business too.

Tell your friends and tell your neighbors.

50 Ideas for Using Twitter for Business

By Chris Brogan

(Source: http://www.chrisbrogan.com/50-ideas-on-using-twitter-for-business/)

First Steps

1. Build an account and immediate start using Twitter Search to listen for your name, your competitor’s names, words that relate to your space. (Listening always comes first.)
2. Add a picture. ( Shel reminds us of this.) We want to see you.
3. Talk to people about THEIR interests, too. I know this doesn’t sell more widgets, but it shows us you’re human.
4. Point out interesting things in your space, not just about you.
5. Share links to neat things in your community. ( @wholefoods does this well).
6. Don’t get stuck in the apology loop. Be helpful instead. ( @jetblue gives travel tips.)
7. Be wary of always pimping your stuff. Your fans will love it. Others will tune out.
8. Promote your employees’ outside-of-work stories. ( @TheHomeDepot does it well.)
9. Throw in a few humans, like RichardAtDELL, LionelAtDELL, etc.
10. Talk about non-business, too, like @aaronstrout and @jimstorer.

Ideas About WHAT to Tweet

11. Instead of answering the question, “What are you doing?”, answer the question, “What has your attention?”
12. Have more than one twitterer at the company. People can quit. People take vacations. It’s nice to have a variety.
13. When promoting a blog post, ask a question or explain what’s coming next, instead of just dumping a link.
14. Ask questions. Twitter is GREAT for getting opinions.
15. Follow interesting people. If you find someone who tweets interesting things, see who she follows, and follow her.
16. Tweet about other people’s stuff. Again, doesn’t directly impact your business, but makes us feel like you’re not “that guy.”
17. When you DO talk about your stuff, make it useful. Give advice, blog posts, pictures, etc.
18. Share the human side of your company. If you’re bothering to tweet, it means you believe social media has value for human connections. Point us to pictures and other human things.
19. Don’t toot your own horn too much. (Man, I can’t believe I’m saying this. I do it all the time. – Side note: I’ve gotta stop tooting my own horn).
20. Or, if you do, try to balance it out by promoting the heck out of others, too.

Some Sanity For You

21. You don’t have to read every tweet.
22. You don’t have to reply to every @ tweet directed to you (try to reply to some, but don’t feel guilty).
23. Use direct messages for 1-to-1 conversations if you feel there’s no value to Twitter at large to hear the conversation ( got this from @pistachio).
24. Use services like Twitter Search to make sure you see if someone’s talking about you. Try to participate where it makes sense.
25. 3rd party clients like Tweetdeck and Twhirl make it a lot easier to manage Twitter.
26. If you tweet all day while your coworkers are busy, you’re going to hear about it.
27. If you’re representing clients and billing hours, and tweeting all the time, you might hear about it.
28. Learn quickly to use the URL shortening tools like TinyURL and all the variants. It helps tidy up your tweets.
29. If someone says you’re using twitter wrong, forget it. It’s an opt out society. They can unfollow if they don’t like how you use it.
30. Commenting on others’ tweets, and retweeting what others have posted is a great way to build community.

The Negatives People Will Throw At You

31. Twitter takes up time.
32. Twitter takes you away from other productive work.
33. Without a strategy, it’s just typing.
34. There are other ways to do this.
35. As Frank hears often, Twitter doesn’t replace customer service (Frank is @comcastcares and is a superhero for what he’s started.)
36. Twitter is buggy and not enterprise-ready.
37. Twitter is just for technonerds.
38. Twitter’s only a few million people. (only)
39. Twitter doesn’t replace direct email marketing.
40. Twitter opens the company up to more criticism and griping.

Some Positives to Throw Back

41. Twitter helps one organize great, instant meetups (tweetups).
42. Twitter works swell as an opinion poll.
43. Twitter can help direct people’s attention to good things.
44. Twitter at events helps people build an instant “backchannel.”
45. Twitter breaks news faster than other sources, often (especially if the news impacts online denizens).
46. Twitter gives businesses a glimpse at what status messaging can do for an organization. Remember presence in the 1990s?
47. Twitter brings great minds together, and gives you daily opportunities to learn (if you look for it, and/or if you follow the right folks).
48. Twitter gives your critics a forum, but that means you can study them.
49. Twitter helps with business development, if your prospects are online (mine are).
50. Twitter can augment customer service. (but see above)

What else would you add? How are you using Twitter for your business?

3 Tools To Help Optimize Your Social Presence

By Rob Birgfeld (Source: SmartBlogs.com)

You have a great product. People love your content, your products or your services. You have even stepped up your game and created a blog, a Facebook page and an active Twitter account. Yet, the results are unspectacular. Enter social-graph optimization.

Yet another Social Media Week panel, fittingly titled “Social Graph Optimization” featured insights from Seth Sternberg, CEO of Meebo, Mark Ghuneim, CEO and founder of Wiredset and Trendrr, Hashem Bajwa of Droga 5, and Anna O’Brien of Citibank to help attendees grasp the idea.
While Social Graph Optimization might be a foreign concept to many marketers, the good news is that it is based on common sense. If search engine optimization is about getting visibility via search, social graph optimization is about getting your messages out there via social media. Whether that is achieved via your audience’s networks or yours, it’s all about increasing your reach. In some ways, this concept is what social media should be in its purest form: optimized word of mouth.
These activities seem logical, but they are something we take for granted and often lose sight of. SmartBrief on Social Media Editor at Large and WOM guru Andy Sernovitz reminds us to “Just ask” often, and every time I hear it I think of more applications.
Mark Ghuneim of Trendrr sees Social Graph Optimization as significant because with social media, we can now see what people are doing, what they are watching and where they are going. Now, he argues, we can target those spaces rather than just targeting the people. This represents a critical shift in thinking for many marketers currently “engaging” in social media. Optimizing social media is not about finding new ways to DM people on Twitter, it’s about leveraging your audience to help them spread your message for you. To build on these opportunities, we can use data. Anna O’Brien of Citibank underscored the importance of analytics in optimization. Once we’re looking at data indicating what’s being shared and what users are reacting to, she pointed out, we can use this data to shape our products. What does your customer want more of?  Create more of that and feed the hunger.

Seth Sternberg of Meebo mentioned that two years ago, Google was probably the most significant traffic driver for branded sites. While the big 10 blue links are probably still a big piece of that share, social channels are now a major player. He believes that providing current customers with smart and integrated sharing technologies is key to successful social media optimization. “After all,” he pointed out, “My pictures didn’t get any better when I bought an iPhone, but I certainly share them a lot more now.”

Now let’s get tactical and figure out what businesses can do today to optimize their social graph. Here are three tools to help you get started.

1. Retweet buttons. Many sites now use TweetMeme buttons effectively, and Guy Kawasaki has showed the impact they can have. They serve as a subtle, yet useful, reminder for your audience to share via Twitter.

2. Widgets and plugin and apps, oh my! Does your blog feature a Twitter feed? Not just of what you’re saying, but what others are saying (see: sharing) about you in real-time? Check out Collecta.  Does your Facebook fan page reference your blog or your Twitter updates? There are plenty of apps for that. While it’s important that each of these channels remains distinct, taking advantages of the qualities of each space, we have to remember to use them to feed one another. Your blog should be able to stand alone — but your readers should know that they can follow you on Twitter and fan you on Facebook for further engagement.

3. Web site/blog toolbar. I’m not going to shamelessly plug Meebo because they sponsored the event, took care of lunch or because CEO Seth Sternberg had some great things to say. However, the Meebo toolbar (and Wibiya, used on this blog) is a very tactical and smart way to get started integrating your social graph. The first step in social graph optimization is making it easy for your customers and readers to share your content, offers or information. These bars are a constant reminder to your audience, and according to Sternberg, if 1% of your daily unique visitors share your content, you’re doing pretty well.

If you have great content, don’t let it languish. The first step is integrating your business’ social profiles — but the real jump will happen when you give your audience the tools they need to make it easy to share with their networks.

Women Dominate Social Networks

According to a new study from comScore, social networking sites reach a higher percentage of women than men. “Women on the Web: How Women Are Shaping the Internet”, found that 76% of women visit a social networking site compared to 70% of men.

Globally, women demonstrate higher engagement levels with social networking sites than men. Using data from May 2010, comScore reported that although women comprise 48% of total unique visitors to the social networking category, they consume 57% of pages and account for nearly 57% of total minutes spent on these sites.



Women spend significantly more time on social networking sites than men, with women averaging 5.5 hours per month compared to 4 hours for men — this demonstrates women’s strong engagement with social sites.
On average, women spend more time online per month, 25 hours vs. 23 hours for men. But, when it comes to the social Web, there’s an even bigger divergence between the sexes. “Nearly 56 percent of adult women say they use the Internet to stay in touch with people, compared to 46% of adult men,” according to the report. comScore identifies higher activity levels in social categories such as social networking, instant messenger, and e-mail.
Those behaviors equate to women spending an average of 16.3% of their online time per month on social networks, a percentage that continues to rise month-to-month. Men spend just 11.7% of their time on the same activities.

Latin America and North America Display Strongest Social Networking Reach Among Women

Perhaps reflecting cultural differences, the relative importance of social networking varies across countries. However, no matter the location, women are consistently more social on the Web than their male counterparts. The social Web’s influence among women is highest in Latin America, where it reached 94% of females online, and in North America, where 91% engaged. 86% of Europe’s female online population visit a social networking site, while Asia Pacific, where parts of the region still have site restrictions and low broadband penetration, reported a 55% reach.

Social Networking Category Reach by Worldwide Region for Females and Males May 2010 Total Audience, Age 15+ – Home & Work Locations* Source: comScore Media Metrix
Social Networking % Reach by Region
Females	Males
Worldwide	75.8%	69.7%
Latin America	94.1%	91.9%
North America	91.0%	87.5%
Europe	85.6%	80.6%
Asia Pacific	54.9%	50.7%

Other takeaways from the report:

• Although men are in the majority across the global Internet, women spend about 8% more time online.
• Globally, women spend 20% more time on retail sites overall than men. Among the various retail sub-categories, Comparison Shopping and Apparel sites reached the highest percentage of women at 24.8% and 18.7%, respectively, in May 2010.
• In the U.S., women are more avid online buyers than men, with 12.5% of female Internet users making an online purchase in February 2010, compared to 9.3% of men.
• Health sites show some of the largest overall differences in reach between female and male, with a nearly 6-point gap between global women and men.
• In most countries women spend far less time watching online video than men, but women spend a much higher share of their time watching videos on YouTube than men.
• In both the U.S. and Europe, smartphone usage is dominated by men with both markets experiencing close to a 60/40 split in smartphone adoption between the genders.

10 Small Business Social Media Marketing Tips: Today's Tip - FaceBook

Late last year, the website Mashable.com offered up "10 small Business Social Media Marketing Tips", which we're going to be sharing with you over the next several days!

Facebook is by far the largest social network. Nearly 500 million people actively use Facebook, including nearly 1/3 of all American adults. This has huge implications for businesses who want to reach the people FaceBook has attracted to its vast network.



Facebook () offers exceptional, low cost marketing opportunities for small business. Facebook now has over 300 million users, and while that seems like an outrageous number for small businesses to be targeting, Facebook offers a very powerful platform on which to build a presence. If you’re not already active on Facebook; you should get started right away.

Basic Strategy: If you haven’t signed up for Facebook yet, you absolutely should as soon as possible. Once you’ve signed up, you should also consider securing your company’s username. Be aware, however, that if you reserve your company name for your personal account, you won’t be able to use it for your Business Fan Page (more on those in the Advanced Strategy), so you may want to create a Page before registering your company’s name. Fan Pages have special rules regarding usernames, which you can read here.

You should do one other thing: search for your competitors and evaluate their Facebook presence. What types of Pages () have they built? How many fans or “friends” do they have? Spend 15 minutes (per competitor) looking at their posts, photos and/or videos to understand how they’re using Facebook.

Advanced Strategy: You may already have a personal Facebook account, but how do you extend that presence for your business? You have several options. You can register a Business Account – which is designed for a very simple presence on Facebook. There are many limitations on such accounts (read the FAQ here), however, so you’ll most likely prefer to have a Business Fan Page. A Business Fan Page lets you create a page where customers or fans of your business can register as a “fan” — expanding the presence of your business (because your updates will also flow to their pages). You might also want to consider running hyper-local ads on Facebook.

Online Media Interactive can help you manage all of your social networking accounts. For more information on what we offer, visit us at http://www.onlinemediainteractive.com/plans.asp.

Integrating Your Social Web Presence: Two Sample Plans

Check out this SlideShare Presentation:

Integrating Your Social Web Presence: Two Sample Plans

View more presentations from Deltina Hay.

How To Use Twitter To Grow Your Business

by Michael Stelzner 

Can Twitter actually help my business or is it a complete waste of my valuable time? This was the very question I asked myself only a few months back.

Perhaps you’ve pondered the same?

When people I respect started singing the praises of Twitter, I decided to give it a go. At first I just didn’t get it. However, after a short while I was shocked at the level of access to high profile individuals I was able to achieve.

This article reveals how bestselling authors and business professionals use Twitter to grow their businesses and reveals ideas you can employ to achieve Twitter success.

In fact, I used Twitter (and LinkedIn) to source much of what you see here!

First, What is Twitter Again?

“Twitter is instant messaging made available to the public,” stated talk show host and author Hugh Hewitt.

I think that’s a fair starting point. I’ve heard others call Twitter a micro-blogging platform.
Here’s what you need to know. According to the State of the Twittersphere report, each day 5 to 10 thousand new people join Twitter. Current estimates of total users top out around 5 million. That’s a lot of opportunity.

Twitter allows you to post updates (called Tweets) as often as you want (and limited to 140 characters). When you follow other people on Twitter, you see their tweets. When they follow you, they see your tweets.

It’s a constant stream of communication. The good news is you can turn it on or off as often as you like. Twitter also keeps a public record of all updates, which can be mined with Twitter Search.

Why High-Profile People Use Twitter

Twitter is not just a fad. When very high profile folks begin evangelizing Twitter, it’s worth closer examination. Here’s what some of those gurus told me:

Duct Tape Marketing founder John Jantsch identified three big advantages of Twitter, “(1) I get great insight when I ask questions, (2) let’s face it, I get traffic and (3) people on Twitter spread my thoughts to new places.”

Tony Hsieh, CEO of Zappos.com said, “We’ve found that Twitter has been a great way for us to connect on a more personal level with our employees and customers. We use it to help build our brand, not drive direct sales. It’d be like asking how does providing a telephone number for customer service translate into new business when they are mostly non-sales-related calls. In the long term, Twitter helps drive repeat customers and word of mouth, but we’re not looking to it as a way of driving immediate sales.”

Bestselling author David Meerman Scott said, “I have personally connected with hundreds of people I otherwise wouldn’t have, and I booked an interview on NPR and a big daily newspaper using Twitter.”

Copyblogger’s own Brian Clark said, “Twitter Search is an amazing way to see what people are saying about your products or services. For example, I’ll do searches for Thesis Theme and people will be asking questions about our WordPress Theme. I’ll use the reply function to answer the question, which has led to direct sales. Plus, my answer creates awareness of Thesis for others that follow me. It’s a form of constructive promotion.”

Be sure to check out this Business Week article that surveyed 18 CEOs and how they’re using Twitter to help their businesses.

Practical Ways Twitter Can Help Your Business

This is where it gets interesting. A lot of people are doing some very innovate things with Twitter.

Here’s some of their stories.

The Twitter Plan

Cindy King, an international sales specialist, saw a huge boost in business inquires by implementing a strategic Twitter plan.

“Following the right people on Twitter was key. There are some people very gifted at building relationships on Twitter. As I followed these online community builders, I realized that some of them are also excellent direct response copywriters. They get their Twitter followers to take action,” said King.

“Light bulbs went off, and I spent a weekend putting together a tweet marketing plan and entered in 6 weeks worth of tweets, 5 a day, using TweetLater. I used a mindmap, created categories, varied times on tweets and used BUDurls so I could track results and improve my tweet plan the next time around. That was a month ago,” explained King.

When King finds a spare minute between projects, she logs into Twitter and watches what folks are talking about. When she Tweets, about 90 percent of the time she presents useful information and resources to her followers. The remaining tweets are surveys and questions. Following this strategy, King saw an 800 percent increase in inquiries about her business after she setup her Twitter campaign.

Getting In Front of High Profile People

B2B copywriter Terri Rylander took a much different approach. At first she was very skeptical of Twitter. “I looked at it but couldn’t figure out why people would continually send out messages about the size of a text message, unless they were a teenager. Twitter was for sending updates they said. I don’t have time for updates, and besides, who would care?” said Rylander.

She later came across a peer in her industry that was using Twitter and suggested Rylander follow her on Twitter. “That’s when I discovered Twitter as a business tool. I’ve been in my particular niche for over 10 years and know who the players are (though they don’t know me). When I checked who she was following on Twitter, there they all were! It read like a “Who’s Who” list.”

Rylander joined Twitter and began following and interacting with the people she respected. “Other than a cold call on the phone or e-mail, I would never have the chance to get my name in front of vendors, industry analysts, and industry experts. I’ve had a number of Twitter conversations that have also led to personal conversations.”

To stay top of mind with experts, she offers interesting links, responds to tweets, and posts her thoughts for conversation at least a few times a day.

Getting Traffic and Leads

Pam O’Neil, VP of Marketing at BreakingPoint said, “Twitter has all but replaced our PR agency as a large percentage of our followers are press and analysts. A writer for ZDNet wrote about us and linked to us based on something we tweeted and that resulted in a huge spike in web traffic and at least one deal with a major service provider.”
Mike Damphousse of Green Leads said, “Twitter is new to us. That said, in a few short weeks we’ve had definite increase in all sorts of traffic. Out of the normal inbound leads, the number has increased 15% and two of the inbounds are now active pipeline opportunities. We’ve found one extremely valuable partner relationship. We are also building PR relationships, although finding the contacts is a bit of a chore.”
Are you beginning to see the potential here?

A Few Tools to Help Your Twitter Experience

Twitter has a whole world of available support applications you can employ to gain the most of the service for your business. Here’s a few of my favorites:
TwitterFox: This Firefox web browser plugin allows you to view Tweets within your web browser (in a popup menu). This is very handy and eliminates the need to constantly go to Twitter.com.
TweetLater: This powerful service allows you to schedule tweets (much like you would schedule emails). Another very powerful feature is the ability to receive email digests of keyword activity in the Tweetosphere. This allows you to join a conversation or track topics and trends.
Ping.fm: If you have accounts with many services, such as LinkedIn and Facebook, this amazing site allows you to post updates across ALL of your social media sites in one single step.
Twitter for Facebook: If you are on Facebook, this application forwards your Twitter updates directly to Facebook as status updates.

And just in case you get addicted to Twitter, here’s some advice from one of the leading authorities on Twitter. Chris Brogan says, “Most people who see Twitter the first time either flat-out ‘get it,’ or they say, ‘why bother?’ Here’s what people miss. They believe one should read every single update that rolls across your screen of choice. Don’t. Just let it roll past like a stream.”
So what are you waiting for? Go check out Twitter and report back here with your experience.
Has Twitter already helped your business? If so, tell us your story.

Learning Internet Niche Marketing through Ebook

By  Theresa Truscott

Internet niche marketing is one of the fastest growing industries around. The Internet has become a vital resource for many and with so many people regularly using the Internet; smart investors are realizing the potential for generating a profit from society’s ever growing dependence on the Internet. This article will provide useful information for those who are interested in learning more about this cutting edge market and beginning a potentially lucrative career in niche marketing.

Researching Niche Marketing on the Internet

It may come as a surprise to some, but one of the most obvious ways to research the subject of niche marketing is via the Internet. The Internet is filled with websites offering information related to the subject of niche marketing. There are informational websites offering instructional articles and success stories, message boards offering a place for those involved or interested in the industry to share information or ask questions and commercial websites offering ebooks, classes and other instructional services for a fee.

Websites which have informative articles may provide a great deal of information for visitors but care should be taken to verify the information obtained online. This is important because although the Internet can provide a great deal of accurate information, there is also the potential for websites to spread misinformation as well.

A great deal about niche marketing can also be learned via the Internet by examining the websites of direct competitors in your niche. This is an important step because the competitors’ websites can be used to determine which elements of the website design are most effective for reaching potential customers. Understanding this will help the website owner to create a niche website which is superior to the competition.

Learning Internet Niche Marketing through Ebooks

Ebooks are another way for those who are interested in Internet niche marketing to learn about the industry. Ebooks are similar to published books but they are made available in a software format as opposed to printed on paper. You may find many different ebooks on the subject of Internet niche marketing online. Most of these ebooks are available for purchase but a few are offered free of charge. Downloading a free ebook on the subject may be helpful but many of the higher quality ebooks do charge a fee to download their ebook.

In selecting an ebook on the subject of Internet niche marketing, care should be taken to purchase an ebook from a reputable source. One way to do this is to search for reviews of the ebook from independent reviewers. This is important because these reviewers have no vested interest in promoting the ebook and will likely provide an honest evaluation of the quality of the ebook.

An Education in Internet Niche Marketing

Finally learning about Internet niche marketing may come in the form of a higher education degree. Universities are beginning to recognize the vastness of Internet niche marketing and are starting to offer classes related to this industry. These courses may be offered as part of a curriculum in advertising and sales or may be offered independently for those who want to learn more about the subject. Participation in these independent courses may not even require matriculation. Additionally, independent courses may even be offered as online courses making it even easier for those who are hoping to learn more about the industry while maintaining a job in another industry.